At RozCRM, we prioritize the security and integrity of your data. Our commitment to safeguarding your information is embedded in every layer of our platform, infrastructure, and operational practices. Below, we outline the measures we take to ensure your data remains protected.
Role-Based Access (RBAC): Define granular user permissions to restrict access to sensitive data and features based on roles (e.g., admin, manager, agent).
Session Management: Automatic session timeouts and activity logs track user actions to prevent unauthorized access.
Cloud Hosting: RozCRM operates on leading cloud providers with ISO/IEC 27001:2017 - certified data centers, ensuring physical and network security.
GDPR & CCPA Compliance: We adhere to global data protection regulations to safeguard user privacy.
Privacy by Design: Data collection and processing follow strict privacy principles, minimizing exposure to only what’s necessary.
Daily Backups: Automated daily backups with a 30-day retention period.
Geo-Redundant Storage: Backups are stored in multiple locations to prevent data loss.
Disaster Recovery: A tested recovery plan ensures rapid restoration of services in case of disruptions.
24/7 Monitoring: Real-time monitoring detects and alerts suspicious activity.
Incident Response Team: Dedicated security experts respond to threats within defined SLAs.
While we secure our platform, we recommend you:
Use strong, unique passwords.
Regularly review user access permissions.
Avoid sharing sensitive data via unsecured channels.
Security is an evolving process. We regularly update our practices, adopt emerging technologies, and incorporate customer feedback to stay ahead of threats.
Have Questions?
Contact our Security Team at info@masterblocks.co.in for detailed insights.
Last Updated: 1st March 2025
